Returns & Exchanges
At SNS Nails, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all seals are intact, and include a copy of your packing slip or RMA confirmation.
Ship the Items
Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing